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The Illusion of Reach
When the Internet Was Absurd on Purpose
Not that long ago, you used to log in and get flicked. Dropkicked. Thrown a sheep. It was ridiculous, hilarious, and completely devoid of purpose. But it meant someone remembered and was thinking of you. It’s hard to believe, but Facebook was once fun. Not strategic. Not performative. Just pointless in the best way, the kind of irreverent absurdity that didn’t need a reason to matter. Superpoke, the app behind it, let you flick a friend, dropkick them, even throw a cake. “Throwing a sheep” was the king move. It died quietly and without fanfare on September 27, 2011, taking with it the last breath of social media that didn’t demand a persona.
This was the digital slapstick that served no purpose but to remind you the internet used to be human, absurd, and free of consequence. Facebook was before performance, before branding, before timelines became highlight reels. The lighthearted nonsense is extinct. Now, social media is a curated exercise in personal branding, emotional cosplay, and the compulsive chase for “Like” and “Subscribe,” words so ubiquitous they no longer read as commands, just background noise. We used to use the internet to connect. Now we use it to prove we’re not invisible.
Seventeen messages in the group chat. Two group chats, actually. One TikTok has looped for the third time. Still, somehow, no one would notice if you vanished. People believed Clubhouse would solve this. Touted as the future of intimate digital dialogue, it ballooned during lockdowns, then collapsed. Everyone was talking, but no one was listening. Presence, it turns out, isn’t about having a mic. It’s about having someone who wants to hear your voice.
Talking Louder Isn’t Talking Closer
Scroll through any app and you’ll see it: thousands performing closeness, playing roles. Live-streamers talking to no one. Influencers posting tearful updates to audiences trained to double-tap and scroll. You’re not connecting. You’re producing. This isn’t communication. It’s the sad choreographed little dance we do for screens that stopped watching hours ago. We didn’t just get more connected, we industrialized attention and atomized presence. The result? More ways to speak. Fewer people who actually hear you. We used to ask, “Did you see my post?” Now we ask, “Did anyone reply?”
AT&T told us to ‘Reach out and touch someone.’ It worked because a phone call carried weight. It was presence that required effort, not presence that came with push notifications. Each micro-expression and voice inflection gives conversations a richness that didn’t exist in the first wave of video conferencing. The commercial and the slogan had its place because a phone call meant something, far more than a text ever could. They weren’t selling speed or convenience. They were selling presence, something that took effort, carried weight, and lingered long after the call ended. The kind that didn’t vanish when you hung up.
We used to reach out because we missed people. Now we reach everyone and still feel alone. Convenience didn’t evolve the ritual. It disassembled it. Sunday dinners didn’t get updated. They got scheduled out of existence. RSVP turned into a maybe, then a reschedule, then a forgotten text thread. Texts replaced conversations. Followers replaced friends. Reactions replaced presence. The distance never left. It just hid beneath the buzz. We thought we were burned out from screens.
What we’re really missing is ritual. A reason to be present. A reason to stay.
The Unsubscribe Effect
You used to bring a casserole when someone died. Now you send a heart emoji and scroll on. Presence used to require a place. Now there’s just an inbox. Third places didn’t vanish. They were renovated into silence. Spaces built for bodies, stripped of the bonds they once held. The barbershop still exists, but the stories don’t. The coffee shop smells like espresso, but everyone’s on Zoom with headphones. These spaces used to create proximity. Now they exist to keep people comfortably apart.
We like to think community evolved. That we found better ways to connect. But the rituals didn’t adapt. We didn’t reimagine togetherness. We made it optional. Friendsgiving became a group-text vote for which restaurant to order from. Potlucks became Postmates. Block parties faded into Instagram carousels. The shift didn’t feel like we gave up. It felt like progress. According to the Survey Center on American Life, the number of people reporting zero close friends has quadrupled since 1990. That’s why no one stopped it. We replaced commitment with convenience, then wondered why no one sticks around.
Grief, Distilled into Metrics
Even grief got streamlined. You don’t send condolences anymore. You react with a heart and hope the algorithm does the rest. Mourning now comes with metrics: likes, shares, and a comment section no one reads. We don’t mourn anymore. We perform grief in platforms designed to move on. Loss isn’t something you sit with. It’s something you scroll past. That’s not closure. That’s branding.
Need therapy? Talk to a bot. If you don’t like what it says, ask again. Eventually, it’ll confirm your worst idea and call it growth. Advice is cheap. Reflection is friction. We keep what flatters. We scroll past what doesn’t.
You still make plans. Hanging out used to mean showing up. Now it means agreeing in principle, rescheduling it twice, and hoping everyone forgets. We don’t cancel. We ghost our own calendars, like a TikTok trend that’s two days old. It is already forgotten, and already replaced. Say nothing long enough and the group chat turns you into Schrödinger’s guest: technically invited, spiritually missing.
Rituals Aren’t Obsolete. We Just Opted Out.
Convenience didn’t make these rituals obsolete. We didn’t upgrade community. We unsubscribed from it. Be kind, rewind wasn’t just about tapes. It was about remembering someone comes after you. Tradition didn’t fail. It just couldn’t prove its value to the algorithm. If it couldn’t prove its value, it couldn’t scale. So we let it go. Not because it stopped working, but because it stopped being fast.
We didn’t just lose ritual. We lost the scaffolding that held trust in place. Show up enough times, and people believe you care. Miss enough times, and they stop asking. You don’t build trust with ‘maybe.’ You build it with casserole, chairs, and someone muttering, ‘I got this.’
Offline wasn’t a flaw in the system. It was the part that made us human. The phone call meant something. The casserole meant something. We didn’t just show up. We stayed because it mattered, not for the photo, and not for the credit. Just to be there when it mattered. Presence isn’t the headline. It’s the part where you refill the ice without being asked.
Ritual didn’t just hold community together. It trained us to trust people who showed up without being asked. That kind of muscle memory doesn’t translate to feeds. A casserole carries more than food. The gesture carries intention, time, friction. It says, “I showed up before you knew you’d need someone.” What we have now isn’t freedom. It’s a feed.
When Together Started to Feel Optional
There was a time when not showing up meant explanation, not assumption. Showing up used to mean something. Now it just means you didn’t say no fast enough. You didn’t stop going because you stopped caring. Sadly, too often you stopped because no one remembered why they were there. They brought a charger and half an excuse. You crossed town, and someone left halfway through to do laundry. Together stopped feeling sacred. It felt staged. Ritual didn’t fail because no one cared. It failed because no one realized they weren’t doing it together. Like something we used to believe in, now rehearsed out of habit. It didn’t die loudly. It slipped into silence while everyone scrolled. Belonging didn’t die. It got optimized into a push notification no one clicks anymore.
A friend calls once a year and you answer. A coworker Slacks you every day and you mute the thread. Frequency isn’t presence, volume isn’t value, and algorithms love consistency. People aren’t consistent and that’s the point. The ones who matter show up anyway. People who matter to each other won’t ping you every week. They throw sheep, well they used to. Now the gesture is quieter. They show up and stay for the cleanup. We turned ritual into a script, then stopped rehearsing. They’re the ones folding tables while everyone else is halfway home. That’s the difference between ticking a box and carrying the chairs back in after everyone leaves.
Gathering didn’t disappear. Belief did. Ritual didn’t get overrun by modern life, it unraveled under stories that couldn’t survive the calendar invite. The invitations still arrive, but something’s changed. No one declines. They hesitate, quietly waiting and hoping for someone else to cancel first. Presence used to be expected. Now it’s rare enough to be mistaken for loyalty.
The Disappearing Guest List
The invite stays unopened. The thread goes mute. In 2023, the U.S. Surgeon General declared loneliness a public health crisis. One in two adults reported feeling lonely. This is despite being more digitally connected than ever. The app goes red. No one follows up. That’s not distance. It’s decay. Not a break, but a slow bleed that looks like normal until you notice no one’s coming back. You didn’t disappear. You just stopped reminding people you were still there. They didn’t notice. If an app needs to remind you who matters, they probably stopped mattering already.
In 1999, 70% of Americans belonged to a religious congregation. By 2020, it dropped below 50% for the first time in U.S. history. Not because people suddenly stopped believing. But because they stopped showing up. The ritual got skipped. Then forgotten. Then unnecessary. You don’t need a study to notice it. Look around. We didn’t replace ritual with anything better, just settled for reminders that forget us as quickly as we forget them.
Sacred didn’t mean somber. It meant someone cared enough to notice. An empty chair mattered. A coat left on the hook said something. Now, we just shrug and scroll.
We don’t need more reach. We need a reason to stay in the room. Maybe someone should notice when we leave it.
Presence Isn’t Sentimental, It’s Strategic
Brands didn’t pivot back to presence out of sentiment. They pivoted because even office camaraderie got digitized, diluted into Slack threads and calendar holds no one attends. The room mattered again, not for the optics, but for the trust it built when no one was watching. They did it because the metrics stopped meaning anything. Brands didn’t suddenly remember community. They just realized the platform can’t carry trust past its expiration date. Digital reach peaked. The numbers still spike, but the belief doesn’t stick.
They didn’t return to in-person out of nostalgia. They did it because nothing else was working. The channels were full but the trust was gone. Community couldn’t be faked anymore. It had to be earned again, in rooms, not feeds, where body language held the subtext, and the rhythm of real conversation couldn’t be flattened or clipped.
Offline Isn’t Sentimental. It’s Strategic
Smart founders and creators aren’t chasing buzz. They’re building the kind of community that doesn’t need a hashtag. LAN parties, church potlucks, PTA fundraisers, bowling leagues, swap meets, formats that weren’t glamorous, weren’t scalable, but held. Youth group lock-ins and VHS rewind nights didn’t trend. They didn’t need to. They worked because people kept showing up. These weren’t labeled “community.” But they functioned like it anyway. No brand pillars. No sign-up sheet. Just folding chairs, shared snacks, and people who lingered after the formal part ended. They stayed to ask questions, move chairs, and pack up the leftovers without being told. You didn’t need a calendar invite to feel welcome. You just needed to show up more than once, and stay late at least once. The PTA wasn’t cool. It worked because no one needed a like button to feel like they mattered.
Ritual Is What You Do Without Being Told
That same energy lives in today’s invite-only dinners, physical drops, creator salons, and community retreats. Book clubs that never finished the book. They weren’t about literature, they were about ritual of gathering without pretense, structure without pressure, a shared pause in a world that doesn’t make time for pauses. A scheduled excuse to sit still with people who kept showing up. A reason to gather, gossip, eat snacks, and maybe, eventually, talk about Chapter One. Half the people showed up for wine. The other half forgot there was even a book. They were never about the reading. They were about the ritual of sitting still in a room with people who’d keep showing up, even if no one cracked Chapter 3.
When Patagonia launched in-person climate meetups, it wasn’t for PR. It was to rebuild credibility offline, among the people who actually do the work, not just like the posts. Not because it was charming, but because it was resilient. It stayed standing when other tactics collapsed. It worked because it earned its place, not through spectacle, but through consistency.
Online presence builds reach. Offline presence builds reputation. One gets attention. The other gets remembered. Reach gets you the click. Reputation gets you the callback.
Offline Still Outlasts Online
You can’t automate trust. You can create the conditions for it to grow. Presence, loyalty, and shared culture are exactly what Discord and Patreon are built to emulate. They layer roles and reward tiers over what used to be eye contact and shared air. Simulated community often breaks when tested offline. The ones that last are the ones that know how to gather. When MrBeast launched his burger brand with physical pop-ups, it wasn’t about fast food, it was to prove that online audiences would actually show up in real life. Presence became proof-of-loyalty, not just proof-of-follow.
When Glossier shifted from online hype to hosting offline pop-up shops at spots like SoHo and Silver Lake, it wasn’t to chase aesthetics. It was to see who showed up without a push notification reminding them their friend existed. IRL isn’t cute. It’s infrastructure. The new trust economy isn’t built on scale. It’s built on coherence. Not who clicks, not who comments, but who walks in when there’s nothing to gain and no one’s watching.
Audiences aren’t asking to be scaled. They want to be seen, remembered, and worth showing up for, not in dashboards, but in rooms where their presence matters and their absence is noticed. Metrics can track attention. Only people build trust. Online, you collect followers. Offline, you find out who folds chairs, who lingers, who calls when it counts.
Data streams and algorithms don’t remember who stayed to sweep. People do. They remember who brought cookies, not who left a heart emoji and disappeared. Too much has been scaled and stripped away. It looks like progress and feels like momentum. But it hollowed you out, and left you too optimized to stay.
You Can Fake Reach. You Can’t Fake Showing Up
Everyone’s chasing attention, but no one’s earning trust. Physical presence isn’t some nostalgic return. It’s a pressure test. It’s where your story gets questioned, your tone gets felt, and your narrative either holds up or collapses.
The brands, leaders, and creators who will outlast this cycle aren’t the ones who scale loudest. They’re the ones who build rituals people want to belong to. They hold space and gather. Not for content. Not for conversion. But because someone has to.
The future of belonging won’t be dictated by feeds. It’ll be built in living rooms, park benches, folding chairs, and backrooms that smell like twenty years of stories, even the ones that used to be Blockbuster. The kind of places where someone still brings fresh-baked cookies. The kind of places that remember who stayed to clean up.
The feed forgets. The room remembers. The algorithm might guess your next move, but it won’t fold chairs or call when your name disappears from the group chat. Your real presence is measured by who circles back when the performance ends.
You used to throw a sheep. Now you get ghosted by people who double-tap your grief. That’s not connection. That’s choreography. Digital empathy doesn’t linger. It performs, resets, and scrolls on.
Presence Is the New Proof
You can fake reach. You can’t fake presence. The most connected generation in history is also the loneliest on record. That’s not progress. That’s latency in human form. Reach gets you the click. The feed shows who’s watching. The room shows who’ll stay. But presence, the kind that shows up when it’s inconvenient, is what gets remembered. The feed is where we test how many people will notice. The room is where we test who’ll care.
You don’t need another post. You need someone who’ll stack chairs after the party. Not because it earns them followers. But because someone has to. That’s how trust works. You show up, stay, and sweep, not for credit, not for the story, but because someone has to.
We scaled community until it snapped. We optimized belonging until no one could feel it anymore. What we called growth was just the slow evaporation of meaning. Physical space isn’t a throwback. It’s the control group.
The feed is where we test how many will notice. The room is where we learn who cares. A room doesn’t gamify your value. It holds your absence or it doesn’t. That’s not tech aversion. That’s emotional accuracy. The room doesn’t A/B test your worth. It notices when you’re missing. You don’t need another Slack ping. You need someone who looks up when you walk in. That’s the new luxury: not scale, not automation, but being somewhere your absence has weight.
If that stings, good. It means you remember. The people you’re too busy to show up for? They stop asking. Then they stop needing you. Presence isn’t a feature. It’s the part of you that gets remembered when the invite stops coming. So go. Show up. Before the room forgets your name. You don’t need smarter notifications. You need someone who knows the sound of your knock.
Creative Director | Senior Video Editor | Digital Marketing Strategist
Christian Santangelo is a dynamic content strategist and creative powerhouse with over 15 years of experience in media, marketing, and post-production. As Founder & CEO of Media Offline, Christian leads high-impact multimedia campaigns that have elevated household brands across CBS, NBC, NFL Network, ESPN, Discovery, and more.
With a dual degree in Communications and English from the University of Miami, Christian combines visual storytelling mastery with data-driven marketing strategies to boost user acquisition and brand awareness. His portfolio includes national TV promos, social media ads, YouTube campaigns, and educational content that engage, convert, and perform across platforms.
Christian’s expertise spans the entire creative pipeline—from pre-production planning and video editing to motion graphics and final delivery. He’s a pro in Adobe Premiere Pro, Final Cut Pro, After Effects, DaVinci Resolve, and Avid Media Composer, producing studio-quality content for both broadcast and digital. Whether directing branded content or creating explainer videos, Christian ensures each project hits the mark visually and strategically.
At Bold Copy Agency, Christian is the go-to expert for crafting high-performing video content and digital campaigns that blend storytelling, SEO, and UX. His work doesn’t just meet specs—it exceeds expectations.
🎬 Selected Credits: BattleBots (Discovery), MTV: The Ride (Green Day, Bebe Rexha), Intervention (A&E), Scare PewDiePie (YouTube), and EPKs for The Incredible Hulk, Max Payne, Mamma Mia, and more.
📌 Specialties: Video editing, motion graphics, color correction, content strategy, A/B ad testing, YouTube optimization, direct-response advertising, campaign analytics, educational content production, brand storytelling.
📊 Tools of Choice: Adobe Creative Suite, Canva, DaVinci Resolve, Google Analytics, Avid, DSLR & 360° cameras.
🌐 Let’s Create Something Bold Christian crafts video that gets seen, content that gets shared, and campaigns that get results.